The Program Designed to Build Long-Term Loyalty and Bonds with Customers

question 193

Multiple Choice

The program designed to build long-term loyalty and bonds with customers that are facilitated by technology is:

• A) permission marketing
• B) direct marketing
• C) customer relationship management
• D) frequency marketing

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Definitions:

Chronic Bronchitis

A long-term inflammation of the bronchi in the lungs, often characterized by coughing and breathing difficulties.

Respiratory Capacity

The total amount of air the lungs can hold, encompassing tidal volume, inspiratory reserve volume, expiratory reserve volume, and residual volume.

Vital Capacity (VC)

The maximum amount of air a person can exhale after a maximum inhalation, measuring lung health and function.

Pulmonary Fibrosis

A lung disease that occurs when lung tissue becomes damaged and scarred, leading to severe breathing difficulties.