In Developing a CRM Program, the "Share" of Customer Term

question 172

Multiple Choice

In developing a CRM program, the "share" of customer term refers to:

• A) the potential value that could be added to a given customer's lifetime value
• B) the lifelong earnings of a customer
• C) the share of a customer's income that is spent on a particular product
• D) the percentage of time spent on acquiring the customer's loyalty

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Definitions:

U.S. Income Tax

A tax imposed by the U.S. government on the income generated by businesses and individuals within its jurisdiction.

FICA Tax

A federal payroll tax in the United States that funds Social Security and Medicare programs.

Progressive

A term that may refer to a system or policy where the rate increases as the taxable amount increases, often used in the context of taxation or a general approach promoting change or innovation.

State Government Revenue

The income received by state governments, which can come from taxes, fees, and other sources.