If a Company Uses an Apology Strategy in a Negative

question 183

True/False

If a company uses an apology strategy in a negative crisis situation, it will only work if the public feels the apology is sincere and heartfelt.

---

Definitions:

Bandages

Materials used to support, protect, or compress injuries or wounds to control bleeding, absorb fluids, or hold dressings in place.

Office Machines

Devices used in an office setting, such as printers, copiers, and fax machines, to facilitate tasks.

Payroll

The total amount of wages and salaries paid by a business to its employees.

Bank Deposits

Funds that are placed into a bank account, including both cash and non-cash transactions.