Examlex
_____ means the ability of a product or a service to meet or exceed customer expectations.
Mental Patients
Individuals receiving treatment for mental health issues, typically diagnosed with one or more psychiatric conditions.
Cognitive Dissonance
The psychological discomfort experienced when holding conflicting beliefs, values, or attitudes, often leading to changes in beliefs or behaviors to reduce the dissonance.
ELM
The Elaboration Likelihood Model, a theory in social psychology explaining how people are persuaded, emphasizing the importance of the message's elaboration.
Dissonance
Dissonance refers to a state of conflict or inconsistency between one's beliefs, ideas, or actions, often leading to discomfort and prompting a change to reduce the inconsistency.
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