Above and Beyond the Mission Statement, a ________________ Sets a Direction

question 1

Short Answer

Above and beyond the mission statement, a ________________ sets a direction for the organization for the future.

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Definitions:

Target Value

Target Value refers to the specific goal set for a metric or outcome, which serves as a benchmark for performance measurement.

Quality Loss Function

A mathematical formula that represents the cost of deviating from a product's target performance, emphasizing that this cost increases exponentially as the deviation grows.

Customer Dissatisfaction

The state of being unhappy or displeased with a product or service, often leading to complaints or loss of business.

TQM Tool

A methodology or tool used in Total Quality Management to improve the quality of products and processes by integrating all organizational functions and processes.