Larger Financial Institutions Now Offer a Wide Range of Services

question 25

Multiple Choice

Larger financial institutions now offer a wide range of services under one roof. from banking to stock trading. These institutions have moved away from increasing their market share to instead focus on increasing their:

• A) share of market.
• B) share of relationships.
• C) share of customer.
• D) relational share.
• E) lifetime customer value.

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Definitions:

Supply Chain Management

The oversight of materials, information, and finances as they move from supplier to manufacturer to wholesaler to retailer to consumer.

Work In Process

Inventory or products that are in the production process but are not yet completed, representing a stage between raw materials and finished goods.

Just-In-Time (JIT) Scheduling

Minimises inventory by routing materials to workstations ‘just in time’ to be used.

Timely Basis

Performing or completing tasks within an appropriate or specified period to achieve desired outcomes.