All of the Following Are Goals for a Business Writer

question 34

Multiple Choice

All of the following are goals for a business writer who must communicate bad news except to

• A)project a professional image.
• B)convey empathy and sensitivity.
• C)be fair.
• D)prove that the customer is wrong.

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Definitions:

Effective Decisions

Decisions that successfully meet the intended objectives or solve the related problems, often characterized by a rational process of evaluation and a clear understanding of consequences.

Senior Management

High-level executives responsible for the overall strategy and direction of an organization or company.

Degree of Creativity

The extent or level of originality, innovation, and inventiveness demonstrated by an individual or group, especially in solving problems or creating new concepts or products.

Individual Characteristics

Personal attributes or qualities that define an individual, including personality traits, abilities, and values.