Revise the Following Poorly Written Opening of a Claim Letter

question 21

Essay

Revise the following poorly written opening of a claim letter requesting an exchange of a smartphone still under warranty. Write the opening sentence only.
My TravelerXtra smartphone was purchased from your online store on September 15, 2014, for your attractive price of $228.88 plus $24.48 shipping and handling with no service contract required. I have used my TravelerXtra for business texting, e-mailing, and phoning ever since, which was exactly what I needed it to do. Yesterday my TravelerXtra shut itself down out of the blue, and I can't use it for anything. Now I'm without a business tool and over $250, which makes me feel ripped off because I received only one month of service from this phone. When I tried to exchange it at one of your land-based stores, the clerk told me, "No way, dude. You buy online, you fly online." Now what?

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Late Adults

Individuals in the final stage of life, often considered to be those 65 years and older, facing unique physical and mental health challenges.

Importance Of Religion

The significance attributed to religious beliefs, practices, and institutions in shaping individual and societal values, morals, and behaviors.

Late Adulthood

The final stage of the life span, often considered to start around the age of 65, marked by physical, cognitive, and social changes.

Keynes

Refers to John Maynard Keynes, an influential British economist known for his theories on the causes of prolonged unemployment.