Which of These Is the Best Recommendation for Business Communicators

question 49

Multiple Choice

Which of these is the best recommendation for business communicators using e-mail?

• A) Consider using e-mail to deliver bad news or to resolve arguments so that you can avoid a face-to-face conversation.
• B) Add humor or tongue-in-cheek comments to lighten the tone of serious e-mail topics.
• C) Type your message in all capital letters to increase your speed and efficiency.
• D) Edit your text for readability and proofread for typos or unwanted auto-corrections.

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Definitions:

Dielectric

An electric insulator.

Voltage Difference

The difference in electric potential between two points in an electrical circuit.

Dielectric

A non-conducting material that can be polarized by an external electric field, commonly used as an insulating material between conducting surfaces.

Metal Conductors

Materials that allow the flow of electrical current due to their free electron movement.