Which of the Following Statements Best Describes the Use of Letters

question 92

Multiple Choice

Which of the following statements best describes the use of letters, e-mails, and memos in businesses today?

• A)Businesses use memos to deliver positive messages internally and externally, but they use formal business letters to deliver negative messages.
• B)E-mail delivers most internal communication, hard-copy memos deliver most external communication, and letters communicate only legal issues.
• C)Despite the popularity of e-mail, in certain situations letters remain the preferred channel of communication for delivering messages outside an organization.
• D)Businesses today use e-mail, memos, and letters interchangeably for all audiences, purposes, and messages.

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Definitions:

Sort Order

The sequence in which data is arranged based on certain criteria, such as alphabetically, numerically, or by date.

Design Grid

A framework or structure that helps in organizing content on a page, often used in web and graphic design to maintain consistency and alignment.

Sort Key

An attribute or field used to determine the order in which data is arranged in a sorting operation.

Current Due

The amount of money that is owed and needs to be paid as of the current date, often used in billing and accounting contexts.