Which of the Following Statements Best Describes the Use of Letters

question 92

Multiple Choice

Which of the following statements best describes the use of letters, e-mails, and memos in businesses today?

• A)Businesses use memos to deliver positive messages internally and externally, but they use formal business letters to deliver negative messages.
• B)E-mail delivers most internal communication, hard-copy memos deliver most external communication, and letters communicate only legal issues.
• C)Despite the popularity of e-mail, in certain situations letters remain the preferred channel of communication for delivering messages outside an organization.
• D)Businesses today use e-mail, memos, and letters interchangeably for all audiences, purposes, and messages.

---

Definitions:

Presentation Preparation

The process of researching, planning, designing, and rehearsing content for a presentation to effectively communicate a message to an audience.

Test Data

Simulated or actual data used to test the functionality, performance, or reliability of a system or application.

Signals Transition

In communication, signals transition refers to the methods used to switch or modify signals during transmission to ensure clarity or conformity with specific protocols.

Presentation Context

The setting or circumstances in which a presentation is given, influencing factors like content, delivery, and audience expectations.