In Writing Messages That Deliver Instructions, What Advice Should You

question 32

Multiple Choice

In writing messages that deliver instructions, what advice should you follow?

• A)Use an autocratic tone to establish the importance of the instructions.
• B)Assume that employees want to contribute to the success of the organization.
• C)Focus on the steps in the procedure and let the tone take care of itself.
• D)Criticize the person(s)responsible for trouble with previous procedures and then praise the person(s)responsible for the new procedure.

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Definitions:

Historical Problem

An issue or challenge that exists or has evolved due to the influence of past events or practices.

Initial Disclosure

The first time a person reveals or reports an incident, often referring to moments of abuse or trauma.

Counselors

Professionals trained to offer guidance on personal, social, or psychological problems, providing support and advising individuals or groups.

Developmentally Appropriate Tools

Resources or methods designed to match the developmental stage of an individual, ensuring they are suitable for their age and capabilities.