Which of the Following Is Not a Goal When Writing

question 96

Multiple Choice

Which of the following is not a goal when writing adjustment messages?

• A)To gain the confidence of the customer
• B)To verify the honesty of the customer's claim
• C)To rectify the wrong
• D)To promote future business and goodwill

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Definitions:

Fechner's Law

A principle describing the logarithmic relationship between stimulus magnitude and the resultant sensory experience's intensity.

Specificity Theory

The proposal that different sensory qualities are signaled by different quality-specific neurons. This theory is correct in only a few cases (e.g., pain).

Sensation

The process by which sensory receptors and the nervous system receive and represent stimulus energies from the environment.

Neurons

The basic working units of the brain, specialized cells designed to transmit information to other nerve cells, muscle, or gland cells.