Which of These Statements Regarding the Use of E-Mail for Goodwill

question 40

Multiple Choice

Which of these statements regarding the use of e-mail for goodwill messages is most accurate?

• A) Because a handwritten note is most impressive, any goodwill message sent by e-mail must always be followed by a more formal handwritten goodwill message.
• B) If you frequently communicate via e-mail with the intended receiver and are certain this e-mail will be received, you may send a goodwill message via e-mail.
• C) E-mail should never be used for sending any type of goodwill message.
• D) E-mail can be used for all types of goodwill messages except death condolences, for which a ready-made card is required.

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Definitions:

Closed-Loop System

A system that uses feedback to control the state or output of the system. It is designed to automatically adjust, correct, or compensate for changes to maintain the desired output.

Disintermediation

The removal of intermediaries in the supply chain, allowing producers to sell directly to consumers.

Delivery Of Products

The process of transporting goods from a seller to the purchaser’s location or making them available for collection.

Intermediaries

Entities that act as middlemen in the distribution chain between producers and consumers or between different businesses.