Which of These Statements Regarding the Use of E-Mail for Goodwill

question 40

Multiple Choice

Which of these statements regarding the use of e-mail for goodwill messages is most accurate?

• A) Because a handwritten note is most impressive, any goodwill message sent by e-mail must always be followed by a more formal handwritten goodwill message.
• B) If you frequently communicate via e-mail with the intended receiver and are certain this e-mail will be received, you may send a goodwill message via e-mail.
• C) E-mail should never be used for sending any type of goodwill message.
• D) E-mail can be used for all types of goodwill messages except death condolences, for which a ready-made card is required.

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Definitions:

Lower Price

The reduction of cost or charge for a product or service, making it more affordable.

Performance Bond

A bond issued by a bank or insurance company that guarantees satisfactory completion of a project by a contractor, mitigating risk for the project owner.

Indemnified

means being protected or secured against financial loss or other liabilities, often through insurance or contractual agreement.

Specifications

Detailed and precise descriptions of the requirements for materials, products, or services, including technical details, standards, and quality criteria.