When You Respond to Customers Online, You Should Do So

question 45

True/False

When you respond to customers online, you should do so in less than 24 hours.

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Definitions:

Digestion

The process by which food is broken down into smaller components that can be absorbed into the bloodstream.

Memory Processes

The procedures involved in encoding, storing, and retrieving information in the brain.

Classical Conditioning

A method of instruction that involves the repeated combination of two stimuli, resulting in a behavior that, while initially induced by the second stimulus, is eventually induced by the first stimulus alone.

Punishment

A consequence applied to an individual or animal in response to an undesirable behavior, with the intent of decreasing or eliminating that behavior.