All of the Following Are Effective Techniques for Softening Bad

question 52

Multiple Choice

All of the following are effective techniques for softening bad news except

• A)suggesting a compromise or an alternative.
• B)positioning the bad news at the beginning or end of a paragraph.
• C)placing the bad news in a subordinate clause.
• D)using passive-voice verbs.

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Definitions:

Assimilation

The cognitive process of fitting new information into existing cognitive schemas, perceptions, and understanding.

Information Processing

The way in which information is absorbed, analyzed, stored, and retrieved by the human mind or computers.

Cognitive Development

The development of cognitive processes such as memory, problem-solving, and decision-making, from early childhood to adult age.

Psychosocial Theory

A theory proposed by Erik Erikson that outlines eight stages of psychological development influenced by social interactions.