The Buffer in a Bad-News Message to Employees Should

question 31

Multiple Choice

The buffer in a bad-news message to employees should

• A) explain the organization's side of the story.
• B) mention reader benefits related to the reasons for the denial.
• C) provide information about an alternative if one exists.
• D) be a neutral or positive statement that transitions to the reasons for the bad news.

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Definitions:

Unfavorable Variances

Differences where actual results are worse than expected, often leading to higher costs or lower revenues.

Raw Materials Inventory

The total cost of all the raw materials that are used in the manufacturing process but have not yet been converted into finished goods.

Raw Materials Purchase

The procurement of unprocessed materials used in the manufacturing or production of finished goods.

Retained Earnings

Profits that a company has retained over time for reinvestment in its operations, rather than distributing to shareholders.