In Using the Indirect Strategy to Communicate Bad News, You

question 3

True/False

In using the indirect strategy to communicate bad news, you should avoid mentioning the bad news.

---

Definitions:

Behavioural

Relating to or concerned with the actions or activities of living organisms; often used in psychology to refer to observable actions as a basis for study.

Favourable Attitude

A positive orientation or liking towards something, characterized by approval or support.

Relative Value

The worth or importance of something in relation to another item's worth, often used in economics and investing.

Source Factors

Characteristics of the communicator or source of information that affect the persuasiveness or effectiveness of the communication.