When You Conduct an Interview, Prepare Closed-Ended Questions to Make

question 67

True/False

When you conduct an interview, prepare closed-ended questions to make the interviewee feel relaxed and at ease.

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Definitions:

Functional Fixedness

A cognitive bias that limits a person to using an object only in the way it is traditionally used, preventing them from seeing potential alternative uses.

Mental Set

A tendency to approach situations in a certain way because that method worked in the past, possibly hindering the ability to find alternative solutions.

Cognitive Map

A mental representation of the layout of one’s environment.

Confirmation Bias

The tendency to search for, interpret, favor, and recall information in a way that confirms one's preexisting beliefs or hypotheses.