Which of the Following Is the Best Advice to Follow

question 95

Multiple Choice

Which of the following is the best advice to follow when placing a business phone call?

• A)Use professional vocabulary and courteous language.
• B)Realize that the responsibility for ending a call lies with the caller.
• C)In the introduction of the phone call, name the person you are calling, identify yourself and your affiliation, and give a brief explanation of your reason for calling.
• D)All answer choices are good tips to follow when placing business phone calls.

---

Definitions:

Commonly Reported

Refers to data or outcomes that are frequently observed and recorded in a particular area of study or field of research.

Standard Deviation

A measure of dispersion in a dataset, indicating how spread out the data points are from the mean.

Variance

The average of the squared differences from the mean, used to measure the dispersion or spread of a set of data points.

Dispersion

Measures the spread of a set of data points around their mean or median value.