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Effective businesspeople use ____________________ mail to intercept and screen incoming calls.
Communication Apprehension
Refers to the fear or anxiety experienced by an individual when communicating with others, either in a group or one-on-one.
Withdrawal Tactics
Strategies implemented to distance oneself or reduce engagement in a particular situation or relationship.
Cognitive Restructuring
A psychiatric therapeutic process aiming to help individuals recognize and change negative or irrational thought patterns.
Self-Preoccupation
An excessive or exclusive focus on oneself, one's feelings, thoughts, or concerns, often neglecting external factors or the perspectives of others.
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