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Customer Relationship Management
A strategy for managing an organization's relationships and interactions with customers and potential customers, utilizing data analysis to improve business relationships and drive sales growth.
Build Loyalty
Refers to the strategies and activities aimed at increasing customer loyalty towards a brand or product, often through improved customer service, rewards programs, and personalized engagements.
Value Cocreation
A business strategy that involves customers in the development of products and services, enhancing the value through their input and engagement.
Product Design
The process of creating and developing a new product to be offered to the market, involving concept generation, design, testing, and manufacturing.
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