Carlene Is a New Usher at a Performing Arts Center

question 34

True/False

Carlene is a new usher at a performing arts center. She was paired with Joseph, an experienced usher, for her first show. Carlene observes Joseph during the show and imitates how he handles the guests in the next show. This scenario illustrates the process of behavior modeling

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Definitions:

"I Knew It All Along"

The phenomenon where people believe they predicted an outcome that could not have been reasonably foreseen; also known as hindsight bias.

Negative Response Set

A tendency to consistently respond negatively to questions or items in personality assessments or questionnaires.

Personality Inventory

A questionnaire or assessment tool used to evaluate personality traits and characteristics.

Social Desirability Bias

The tendency of survey respondents to answer questions in a manner that will be viewed favorably by others, often leading to overreporting of "good" behavior or underreporting of "bad" behavior.