There Were Quality-Control Issues with One Toaster Model That Was

question 44

Multiple Choice

There were quality-control issues with one toaster model that was being made in the factory. As part of the problem-solving process, teams of employees were formed to discuss the challenge and suggest solutions. The toaster production problem was solved, but more important, what aspect of the workplace did this process help to improve?

• A) increasing productivity
• B) humanizing the workplace
• C) standardizing the workplace
• D) creating pride in the workplace

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Definitions:

Per Stirpes

A legal term describing a method of distributing an estate whereby each branch of the deceased's family receives an equal share of the estate.

Estate

The total of all the assets, properties, and liabilities that a person leaves behind upon death.

Fraud

(1) An intentional deception that causes harm to another. (2) A basis for contesting a will if the testator relied on false statements when he or she made the will.

False Statements

Assertions or claims that are not true, which in certain contexts, such as under oath in court or in financial reporting, can be illegal or fraudulent.