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What Term Best Describes Knowledge Necessary to Provide a Service

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Multiple Choice

What term best describes knowledge necessary to provide a service that is either essential or desired by society?


Definitions:

Rules and Regulations

Established guidelines and laws designed to govern behavior and ensure order within a society, organization, or system.

Reference Group

A reference group is composed of people against whom an individual evaluates his or her situation or conduct.

Evaluative Group

A group used as a reference point for assessing or making judgments about something or someone.

Formal Organizations

Secondary groups designed to achieve explicit objectives.

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