Cross-Selling Is the Practice of Contacting a Competitors' Customers and Attempting

question 56

True/False

Cross-selling is the practice of contacting a competitors' customers and attempting to get them to try your product.

---

Definitions:

Self-Fulfilling Prophecy

People’s tendency to behave in ways that confirm their own expectations or other people’s expectations.

Ingroup/Outgroup Bias

The tendency to favor and extend loyalty to members of one's own group (the ingroup) while discriminating against members of other groups (the outgroup).

Stereotype

A stereotype is a fixed, generalized belief about a particular group or class of people.

Subtyping

The cognitive process of creating subcategories within a broader category based on the recognition of differences that distinguish members of various subgroups.