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The greatest concern about direct marketing expressed by consumers is
Sales Returns
Transactions where customers return previously purchased products, leading to a reversal of sales revenue.
Cost of Goods Sold
The direct costs attributable to the production of the goods sold in a company, including materials and labor.
Net Sales
The amount of sales revenue remaining after deducting returns, allowances for damaged or missing goods, and discounts.
Gross Profit
The difference between net sales and the cost of goods sold, indicating the profit made before deducting expenses like salaries and rent.
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