The Visible Symbols of the Deeper Levels of Culture in an Organization

question 17

Multiple Choice

The visible symbols of the deeper levels of culture in an organization such as clothing are called .

• A) norms
• B) policies
• C) artifacts
• D) values

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Definitions:

Structured Interviews

An interview technique where all candidates are asked the same set of predetermined questions in the same order.

Halo Error

A bias in performance appraisals that occurs when an evaluator's overall impression of a person influences their judgment about specific qualities.

Employee's Friendliness

The degree to which an employee is approachable, warm, and kind towards coworkers and customers.

Curse of Knowledge

A cognitive bias that occurs when an individual, communicating with others, unknowingly assumes that the listeners have the background to understand.