Consumers Don't Like to Pay for Automobile Insurance, but They

question 16

Multiple Choice

Consumers don't like to pay for automobile insurance, but they know that they can be fined heavily if stopped by the police and they don't have proof of insurance. Therefore, their attitude toward insurance is based on the belief that it will eliminate the punishment they could incur if they don't have insurance. According to the functional theory of attitudes, which function does this attitude toward insurance perform?

• A) knowledge function
• B) utilitarian function
• C) ego-defensive function
• D) simplicity function
• E) value-expressive function

---

Definitions:

Physiological Disease

A disease or disorder that involves the functioning of organs and biological systems within the body.

Paralanguage

The non-verbal elements of communication used to convey emotion and nuance in spoken language, such as tone, pitch, volume, and speed.

Nonverbal Communication

Involves the transmission of messages or signals through a non-linguistic means, such as facial expressions, body language, and gestures.

Incivility

Discourteous communication and rude behavior that are disrespectful, hurtful, or injurious.