The Term _____ Is Sometimes Used to Refer to the Physical

question 101

Multiple Choice

The term _____ is sometimes used to refer to the physical environment in which consumer services are performed.

• A) functional quality
• B) affective quality
• C) service quality
• D) atmospherics
• E) servicescape

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Definitions:

Overweight

A medical condition characterized by excess body fat that may have negative effects on health, often defined by a BMI between 25 and 29.9.

Thrifty Genotype

A hypothesis that suggests certain populations have a genetic predisposition to efficiently store fat to survive famines, which can lead to obesity in environments with plentiful food.

Food Scarcity

A situation where the availability of food is insufficient to meet the needs of the population, leading to hunger and malnutrition.

Dairying People

Groups or cultures that specialize in the production and processing of milk and milk products for consumption.