Retail and Service Atmospherics Works Through Which Sequence to Create

question 77

Multiple Choice

Retail and service atmospherics works through which sequence to create value?

• A) environment-->feeling-->thoughts--> behavior-->value
• B) environment-->behavior-->thoughts-->feeling-->value
• C) environment-->thoughts-->feeling-->behavior-->value
• D) environment-->function-->value
• E) environment-->affect-->value

Understand the concept of social loafing and its cultural dependencies.

Recognize the significance of the foot-in-the-door phenomenon and its examples.

Explain the concept of group polarization and its effect on extremism.

Define deindividuation and its impacts on group behavior.

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Definitions:

Schizoaffective Disorder

A disorder in which symptoms of both schizophrenia and a mood disorder are prominent.

Catatonic Posturing

An abnormal behavior in some psychiatric and neurological conditions characterized by voluntary assumption of inappropriate or bizarre postures.

Catatonic Rigidity

A severe type of catatonia characterized by the maintenance of a rigid, immobile posture for extended periods.

Awkward Position

A situation or stance that is uncomfortable or difficult to maintain due to physical, social, or emotional challenges.