According the Expectancy/disconfirmation Theory, Expectations Can Only Impact Satisfaction Through

question 83

True/False

According the expectancy/disconfirmation theory, expectations can only impact satisfaction through the disconfirmation process.

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Definitions:

Beta Version

A pre-release version of software that is given out to a large group of users to test under real conditions for feedback and bug fixing.

Computer-aided Design

The use of computer systems to aid in the creation, modification, analysis, or optimization of a design. CAD software is used to increase the productivity of the designer, improve the quality of design, and create a database for manufacturing.

Course Management

The process of administering and supervising course planning, delivery, assessment, and improvement in educational settings.

Desktop Publishing

The creation of documents using page layout software on a personal computer, particularly for print or digital media, such as brochures, newsletters, and books.