Expectations That a Consumer Forms Regarding What He or She

question 45

Multiple Choice

Expectations that a consumer forms regarding what he or she thinks should happen given the level of work that he or she has put into the experience are called _____ expectations.

• A) ideal
• B) relative
• C) equitable
• D) fair
• E) normative

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Definitions:

CBCL 6-18

The Child Behavior Checklist for ages 6-18, a widely used method for assessing behavioral and emotional problems in children.

Behavioral Rating Scales

Behavioral rating scales are tools used to assess and quantify behaviors, often in the context of psychological evaluations or educational assessments.

Likert

A scale commonly used in questionnaires that measures attitudes or feelings across a continuum, typically ranging from strong agreement to strong disagreement.

Response Format

The manner or structure in which participants in research or assessments are required to provide their answers or responses.