Which of the Following Is a Source from Which Consumers

question 71

Multiple Choice

Which of the following is a source from which consumers form expectations?

• A) experience
• B) word-of-mouth communication
• C) explicit promises from marketers through advertisements and other promotional activities
• D) personal factors
• E) all of these choices

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Definitions:

Moderate Union

A labor union that adopts a less confrontational stance towards employers and focuses on negotiation and compromise.

Out-Of-Turn Promotion

A promotion given to an employee ahead of others, typically bypassing the standard protocol or hierarchy.

Taft-Hartley Act

A U.S. federal law enacted in 1947 that restricts the activities and power of labor unions.

Right-To-Work Organizations

Groups that advocate for the legal right of employees to choose whether or not to join or support a labor union in their workplace.