One Motivation for Consumer Misbehavior Is That Consumers May Simply

question 176

True/False

One motivation for consumer misbehavior is that consumers may simply believe that the rewards associated with the behavior outweigh the risks involved, which is referred to as opportunism.

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Definitions:

Mutual Trust

A reciprocal belief between parties that each will act in the interest of the other, essential for collaboration and teamwork.

Role Ambiguity

The lack of clarity about expected behavior, responsibilities, and tasks in a job role, leading to confusion and stress.

Discretionary Action

Actions that rely on individual judgment and choice in the execution of a duty or the handling of a situation.

Role Conflict

Occurs when an individual faces incompatible demands or expectations from different roles they are required to perform.