Retail Stores Have Higher Customer Satisfaction and Productivity When Their

question 233

Multiple Choice

Retail stores have higher customer satisfaction and productivity when their employees represent the ethnicity of their

• A)community.
• B)country.
• C)customers.
• D)city.
• E)all of the above

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Definitions:

Hybrids of Cultures

The blending and merging of diverse cultures to create new, unique cultural phenomena or identities.

Ingenuity

The quality of being clever, original, and inventive, often in solving problems or creating something new.

Cultural Diffusion

The spread of cultural beliefs and social activities from one group of people to another.

Pagan Fertility Rites

Traditional rituals practiced in some pagan cultures to promote agricultural abundance, human fertility, and renewal of life.