Because of Your Great Knowledge of TQM, You Have Been

question 213

Multiple Choice

Because of your great knowledge of TQM, you have been asked to help coordinate your company's TQM efforts.One of the TQM project teams has come to you with a problem.They would like to clarify the relationship between each of the facets of the problem and how the facets relate to each other.Which tool should you teach them to use?

• A)Flowchart
• B)Pareto analysis
• C)Fishbone diagram
• D)Statistical process control tools
• E)Survey feedback

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Definitions:

Constructive Condition

Conditions inferred by law to enforce fairness in the performance of contractual obligations, even if not explicitly stated in the contract.

Breach Of Contract

A failure to perform any promise that forms all or part of a contract.

Condition Precedent

A condition that must be fulfilled before a contract becomes effective or before an obligation is required to be performed.

Injunction

A legal directive mandating that a person or organization either perform or halt a particular act.