Acquiring New Customers Can Cost ________ Times More Than Satisfying

question 150

Multiple Choice

Acquiring new customers can cost ________ times more than satisfying and retaining current customers.

• A) two
• B) three
• C) five
• D) seven
• E) 10

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Definitions:

Potential Markets

Markets that a company could enter or serve in the future based on its current capabilities, resources, and business strategy.

Phishing

A type of cyberattack in which attackers disguise themselves as trustworthy entities via electronic communication channels to fraudulently obtain sensitive information from individuals.