Phil Langston Has Just Ordered a Number of Expensive Executive

question 122

Multiple Choice

Phil Langston has just ordered a number of expensive executive gifts that he will be sending as an appreciation token to a select few customers from his client database.In which of the following ways is Mr.Langston most likely using his database

• A) To identify prospects
• B) To decide which customers should receive a new sales offer
• C) To deepen customer loyalty
• D) To avoid serious customer mistakes
• E) To beat the competition to a sale

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Definitions:

Narrow Span

Refers to a managerial structure where each manager oversees a small number of subordinates, allowing for more close-knit supervision and communication but potentially increasing organizational layers.

Cost Leadership

is a business strategy aimed at achieving the lowest operational costs in the industry to offer products or services at competitive prices, often resulting in a high market share.

Organic Structure

An organizational configuration that is flexible, adaptive, and decentralized, designed to enable rapid response to changes.

Organizational Strategy

A plan of action designed to achieve long-term or overall goals and objectives of an organization.