One Key to Customer Retention Is ________

question 21

Multiple Choice

One key to customer retention is ________.It would be wise for a company to measure this factor frequently.

• A) heavy promotion
• B) deep discounts for intermediaries
• C) to have an ethics officer
• D) customer satisfaction
• E) to have customers on the board of directors

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Definitions:

Primes

Natural numbers greater than 1 that have no positive divisors other than 1 and themselves.

Nasolacrimal Duct

A passage that allows the drainage of tears from the eye into the nasal cavity, often involved in tear duct blockages.

Eyedropper

A small tool used for transferring liquids in small quantities, often consisting of a squeezable bulb and a narrow tube.

Gloves

Gloves that serve as a barrier on the hands to avoid contamination or to guard against harm and infection.