It Always Costs Less to Serve Loyal Customers Than to Attract

question 148

True/False

It always costs less to serve loyal customers than to attract new ones.

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Definitions:

Compensation

Payment or reward given for service, performance, or damage incurred.

Artisan

A skilled craftsperson who makes or creates things by hand that may be functional or strictly decorative.

Lien

A legal right or claim against a property, typically used as security for a debt or charge that must be paid off when the property is sold.

Innkeeper

An innkeeper is a person or the owner of an establishment that offers lodging, and sometimes meals and entertainment, to travelers.