Ideal ________ Would Exist If Users Could Fix the Product

question 4

Multiple Choice

Ideal ________ would exist if users could fix the product themselves with little cost in money or time.

• A) durability
• B) reliability
• C) style
• D) design
• E) repairability

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Definitions:

Prescriptive Norms

Social rules that dictate what behavior is expected or appropriate within a community or society.

Proscriptive Norms

Social rules that dictate what behaviors are forbidden or discouraged within a society or group.

Ethnomethodology

A sociological approach that studies the way people make sense of their everyday world, emphasizing the methods and practices individuals use to constitute their social realities.

Rational Choice Theory

A framework for understanding and modeling social and economic behavior based on the assumption that individuals act rationally, making decisions to maximize their personal benefit.