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Some services are easy to evaluate by the consumer and others are not.Which one of the following would be considered high in credence qualities and thus hard to evaluate by the majority of consumers
Customer Level Operating Profit
Customer Level Operating Profit refers to the profit earned from a customer, after deducting operating expenses directly associated with serving that customer.
Length of Customer Relationship
The duration over which a business maintains a relationship with an individual customer, significant for understanding customer loyalty and value.
Economies of Scale
Economies of scale are cost advantages that businesses obtain due to scale of operation, with costs per unit of output decreasing with increasing scale.
Discount Rate
The interest rate charged by central banks on loans extended to financial institutions or the rate used in discounted cash flow analysis to determine the present value of future cash flows.
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