With Continuously Provided Services,such as Public Utilities or Health Care,customers

question 118

True/False

With continuously provided services,such as public utilities or health care,customers have been observed to mentally calculate their payment equity-the perceived fairness of the level of economic benefits derived from service usage in relationship to the level of economic costs.

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Definitions:

Perpetuation

The act of continuing or sustaining something indefinitely or for a prolonged period.

Inequality

Describes the unequal distribution of resources, opportunities, rights, and power among individuals or groups within a society.

Glocalization

The practice of conducting business according to both local and global considerations, incorporating local adaptations into global strategies.

Local

pertains to practices, products, or activities that are specific to a particular area, community, or culture, often emphasizing small-scale and community-based operations.