Examlex
The creation of service standards,such as a policy of answering the company's phone on the second ring,is an example of a firm trying to prevent which of the service-quality gaps from ever beginning
Fabrication Department
A section within manufacturing focused on constructing parts or products by cutting, shaping, and assembling components.
Service Costs
Expenses incurred in delivering services to customers, including labor, materials, and overhead related to the service operation.
Return on Investment
A financial performance measure used to evaluate the efficiency or profitability of an investment, calculated as the net profit divided by the cost of the investment.
Investment Opportunity
An asset or item that can potentially generate a significant return or profit through appreciation, dividends, or interest.
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