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In the pool advertisement,it reads "a pool for $3,000 total cost." Upon contracting with the firm for the pool,the sale representative tells you that the total cost will be $6,000.When you ask why the extra $3,000,the sales rep says that is for the removal of the dirt.This is an example of which one of the service-quality gaps
Federal Racketeering Law
Laws aimed at combating organized crime that allow for the prosecution of individuals involved in ongoing criminal organizations, most notably under the Racketeer Influenced and Corrupt Organizations Act (RICO).
Contributory Plan
A type of insurance plan or pension scheme where both the employer and the employee contribute towards the cost of the benefits.
Salary
Fixed regular payment, typically expressed on an annual basis, made by an employer to an employee, especially a professional.
Annuity
A financial product that pays out a fixed stream of payments to an individual, typically used as an income stream for retirees.
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