Which of the Following Features of a Customer Relationship Management

question 34

Multiple Choice

Which of the following features of a customer relationship management (CRM) application assists with tasks such as controlling inventory and processing orders?

• A) Salesforce automation
• B) Web-based CRM
• C) Survey management
• D) Automated customer service

Identify and analyze the patterns of strategic decision-making within organizations.

Recognize the role of organizational culture in shaping strategic direction.

Understand the critical elements of a SWOT analysis and its application in strategic planning.

Understand the key components and purpose of an organisation's mission statement.

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Definitions:

Skilled Workers

Individuals who have acquired special training, knowledge, and abilities to perform specific tasks.

Base-10 Number System

A numeral system that is based on ten, utilizing digits 0 through 9, and where each digit's place represents a power of ten.

English-Speaking Children

Children whose primary language of communication is English, affecting aspects of their linguistic, cognitive, and social development.

Number Words

Words that represent numbers or quantities, used in the development of numerical understanding in children.