A Local Grocer Groups His Customers into Specific Groups Based

question 37

True/False

A local grocer groups his customers into specific groups based on what products they buy and when they buy them. The grocer then schedules shipments of specific items based on these customer segments and offers different kinds of promotions to different customer groups. This is an example of customer relationship management.

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Definitions:

Inches Hg

A unit of pressure measurement equivalent to inches of mercury, commonly used in aviation and weather forecasting.

Fluids

Substances that have no fixed shape and yield easily to external pressure; can be liquids, gases, or plasmas.

Gases

Substances that exist in the gaseous state under standard conditions of temperature and pressure, often used as fuel, in industrial processes, or in refrigeration systems.

Liquids

Fluid substances that flow freely, have a consistent volume under standard conditions, and adapt to the shape of their containers.