Which of the Following Features of a Customer Relationship Management

question 34

Multiple Choice

Which of the following features of a customer relationship management (CRM) application assists with tasks such as controlling inventory and processing orders?

• A) Salesforce automation
• B) Web-based CRM
• C) Survey management
• D) Automated customer service

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Definitions:

Demographic Shifts

Changes in the composition of a population over time, such as age, race, or gender distributions.

American West

A region in the United States that has been perceived as a frontier of development, characterized by its distinct cultural, economic, and historical attributes.

World War II

A global conflict that lasted from 1939 to 1945, involving most of the world's nations, and marked by significant events including the Holocaust and the atomic bombings of Hiroshima and Nagasaki.

Military Bases

Facilities established by a country's armed forces outside its own territory for the housing of military equipment and personnel, and for the provision of logistical support.