_____ Consists of the Processes a Company Uses to Track

question 117

Multiple Choice

_____ consists of the processes a company uses to track and organize its contacts with consumers.

• A)Customer relationship management
• B)Production management
• C)The partnership model
• D)The strategic management model

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Definitions:

Unethical Organizational

Practices within an organization that are morally wrong or violate ethical standards.

Illegal

Activities or actions that are prohibited by law, leading to penalties or sanctions if violated.

Ethics Component

Refers to the moral principles or values that govern the conduct of an individual or organization.

Ethical Behavior

Acting in ways that are consistent with societal standards for right and good conduct.