In the Context of Customer Relationship Management (CRM), _____ Requires

question 19

Multiple Choice

In the context of customer relationship management (CRM) , _____ requires gathering a lot of information about customers' preferences and shopping patterns.

• A)idealization
• B)localization
• C)personalization
• D)visualization

---

Definitions:

Operating Expenses

The costs associated with the day-to-day operations of a business, excluding the costs of goods sold.

Rent Revenue

Income earned from leasing out properties or spaces to tenants.

Periodic Inventory System

An inventory system that updates inventory balances after a specific period, typically using physical counts.

Accounts Payable

Liabilities of a business that are debts owed to creditors for purchases made on credit.